Beautiful hair.
Covered by insurance.
If you're experiencing medically related hair loss, your wig may qualify as a cranial prosthesis — covered partially or fully by your health insurance. We provide premium virgin and raw hair wigs with the documentation you need to file your claim.
Your wig is a
medical device.
A cranial prosthesis is the medical classification for a wig prescribed by a physician to treat hair loss caused by a diagnosed medical condition. When properly classified, insurance companies are required to evaluate it as medically necessary equipment — not a cosmetic purchase.
This distinction changes everything. At Privé Strandz, every medical wig purchase includes a properly formatted receipt with your diagnosis, HCPCS billing code, and all documentation your insurance company requires.
"Most women never claim insurance coverage simply because they don't know they can. We're here to change that."
The woman behind
Privé Strandz.
I'm Kristina — founder of Privé Strandz, with more than 10 years in the hair industry. I work with every medical client personally: your fitting, your documentation, your follow-up. No call centers, no handoffs — when you reach out, you reach me.
Whether you're navigating treatment, alopecia, or your VA benefits, you'll be guided one-on-one from your first question to the day your wig is in your hands.
Based in Houston, Texas · In-person fittings in Houston · Virtual fittings worldwide
You may qualify if you have
any of these conditions.
From consultation
to covered claim.
Before your appointment, call the Member Services number on your insurance card and ask if your plan covers cranial prostheses under HCPCS code A9282. Our free insurance guide includes an exact script to use.
Visit your physician and request a prescription for a "cranial prosthesis" — those two words are critical. It must include your diagnosis, a statement of medical necessity, and your doctor's NPI number.
Schedule your Medical Wig Fitting consultation. Bring your prescription and insurance notes. We'll guide you through texture, density, and cap construction options from our virgin and raw hair collection.
$35 · Credited Toward PurchaseEvery medical wig purchase includes a fully formatted receipt with your name, diagnosis, HCPCS code A9282, our NPI number, and itemized cost — everything your insurer needs to process your claim.
No Extra Steps RequiredSubmit your claim online through your insurer's portal. Most claims are processed within 30–45 days. Our free guide walks you through avoiding the most common denial reasons.
Reimbursement Timeline: 30–45 DaysBuilt for your scalp.
Fitted to your life.
Every medical wig at Privé Strandz is custom fitted. During your consultation we'll measure your head and match you to the right cap construction based on your degree of hair loss, scalp sensitivity, and lifestyle.
Clip-in hair systems that blend with your existing hair. Ideal for early-stage alopecia, thinning crowns, or post-chemo regrowth phases. Available in various base sizes.
Sheer lace across the front hairline creates a completely natural look from ear to ear. Lightweight, breathable, and the most beginner-friendly option for full coverage.
Lace across the entire cap allows parting anywhere and styling into ponytails or updos. The lightest and most breathable full-coverage option — excellent for sensitive scalps.
Each strand is individually hand-tied onto a soft mesh base for the most natural scalp appearance available. Parts in any direction. The gold standard for chemotherapy and alopecia clients.
An ultra-soft silk layer sits directly against the scalp — no lace, no irritation. The most natural scalp illusion available, completely undetectable up close. Ideal for total hair loss.
A lace or silk closure at the crown with wefted sides. Durable, full-coverage, and easy to maintain. A great everyday option for clients seeking longevity and low upkeep.
Measure once.
Fit perfectly.
Use a soft measuring tape around the full perimeter of your head — just above your ears and across your forehead. We'll confirm your measurements at your fitting consultation.
Book Your FittingAll medical wigs are custom fitted to your exact measurements. Standard sizing is a starting point — final sizing is confirmed at your fitting appointment.
Most major plans
cover cranial prostheses.
Coverage varies by plan and diagnosis. The table to the right shows what most major insurers offer. Always verify your specific benefits before purchasing.
| Insurer | Typical Coverage | PA Required |
|---|---|---|
| Medicare Part B | 80% after deductible | ✦ Sometimes |
| Medicaid (Ohio) | Varies by plan | ✦ Often |
| BCBS | Up to $350–$500/yr | Sometimes |
| Aetna | Up to $350/yr | Sometimes |
| UnitedHealthcare | Varies by plan | Often |
| Cigna | Up to $350/yr | Rarely |
| Humana | Varies by plan | Sometimes |
| VA — Veterans Affairs | Covered in full | ✦ Referral |
Coverage amounts shown are general estimates. Verify your specific benefits directly with your insurance provider. PA = Prior Authorization.
Veterans: your cranial prosthesis
is fully covered.
Privé Strandz is contracted with the U.S. Department of Veterans Affairs. If you are a veteran experiencing medical hair loss, you can receive your cranial prosthesis through the VA — no claim to file, no reimbursement to wait on, and no cost to you.
At your VA appointment, tell your provider you want your cranial prosthesis through Privé Strandz and ask them to send your referral to us. Requesting us by name is all it takes to start.
Start at Your VA AppointmentOnce the VA sends your authorization, we reach out to you personally to schedule your fitting. No portals, no phone trees, no chasing paperwork.
No Paperwork to ChaseWe complete your fitting and order together, one-on-one — in person in Houston, Texas, or virtually from anywhere in the world.
Houston or VirtualYour cranial prosthesis is made to your exact measurements and billed directly through the VA. You pay nothing.
Covered in Full by the VAQuestions before you speak with the VA? Book a free consultation and we will walk you through exactly what to say.
File it strong
from the start.
The strongest claims are the most personal ones. Along with your prescription and our itemized receipt, add these to your file before you submit:
- A short personal letter describing how hair loss affects your daily life
- A letter from your doctor noting the emotional, as well as physical, effects
- Photos documenting your hair loss
- A support letter from a family member or your employer
- Your signed claim form, completed in full
- A copy of your prescription with your doctor's NPI number
"Denied? Don't stop there. Write down the reason, gather what's missing, and appeal with your doctor's letter attached — denials are overturned every day. Our free insurance guide walks the full appeal process, step by step."
Privé Strandz Medical TeamHelp still exists. The American Cancer Society provides wig grants of up to $75 — apply before you purchase. The National Alopecia Areata Foundation's Ascot Fund offers pre-purchase grants for women with alopecia. And we accept HSA payments toward your cranial prosthesis — just ask at your consultation.
Two ways to
get started.
A private, one-on-one consultation designed specifically for clients with medical hair loss. We'll guide you through every option and ensure your purchase is fully documented for insurance submission.
- In-person fitting in Houston, Texas
- Virtual fittings available worldwide
- Texture, density & cap construction guidance
- Insurance-ready receipt provided at purchase
- Prescription review before appointment
- Follow-up support included
Not sure if you qualify or where to start? Our general consultation covers your options, walks through the insurance process, and helps you decide your next step — with zero pressure.
- Virtual worldwide, or in-person in Houston
- Insurance eligibility overview
- Product recommendations based on your needs
- No purchase required
Not ready to book?
Start with the free guide.
Download our complete step-by-step insurance guide — doctor scripts, claim tips, and everything you need to get covered.
What people ask
before booking.
No — you can book your consultation first. We'll walk you through exactly what your prescription needs to say so you can take that information to your doctor. If you already have one, bring it and we'll review it together.
Denials are common and often overturned on appeal. Our free insurance guide includes a step-by-step appeal process. The most common denial reason is incorrect wording on the prescription — we help you prevent that before you ever file.
We carry a full range of medical hair systems built for different degrees of hair loss and scalp sensitivity. Options include hair toppers (ideal for partial hair loss), lace front wigs, full lace wigs, monofilament wigs, and silk top constructions — all crafted from 100% virgin and raw human hair. During your consultation we'll assess your needs and match you to the right cap construction, material, texture, length, and density for your specific situation.
The $35 fee is not refundable, but it is fully credited toward your wig purchase. If you purchase at your appointment or within 30 days, the fee applies directly to your total.
Most clients submit their own claim directly through their insurance portal using the receipt we provide — it contains everything required. We're not currently billing insurance directly, but our documentation is formatted to make your submission straightforward.
Yes — Privé Strandz is contracted with the VA. Ask your VA provider to send your cranial prosthesis referral to us by name. Once we receive your authorization, we contact you directly and handle your fitting and order personally. Your prosthesis is covered in full by the VA, at no cost to you.
Yes — we accept HSA payments. A prescribed cranial prosthesis is a qualifying medical expense, and every purchase includes the itemized, insurance-ready receipt you need for your records.
Every medical wig is custom fitted to your exact measurements, so timing depends on the construction and style you choose. We will confirm your timeline at your fitting, before you order — and keep you updated until your wig is in your hands.